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Portal Tutorials

Step-by-step walkthroughs for the Customer, Vendor, Driver, and Admin portals.

Customer Portal — "How to Order & Track"

Customers ordering delivery through Moli's Delivery Fiji.

10:00–0:07

Order local. Track live.

"Welcome to Moli's Delivery Fiji. Here's how to place an order and follow it to your door."

Visual cue: Show the homepage or app landing screen, then open the Customer portal.

20:07–0:17

Browse nearby merchants.

"Start by browsing nearby merchants. Choose a favourite such as Green Bowl Co. or Moli's Pizza Kitchen."

Visual cue: Scroll merchant cards or a merchant list and open a merchant.

30:17–0:27

Choose your items.

"Browse menu categories, select the items you want, and adjust quantities or options where available."

Visual cue: Open menu categories, open an item, and show options and quantity controls.

40:27–0:35

Add to cart.

"Tap Add to Cart. Continue shopping, or open your cart when you're ready."

Visual cue: Add several items and show the cart badge updating.

50:35–0:45

Review your order.

"Check your items, quantities, delivery details, and total before checkout."

Visual cue: Edit or remove an item, then verify the address and order details.

60:45–0:53

Place your order.

"Complete checkout to send the order to the merchant."

Visual cue: Tap the checkout or place-order control and show the confirmation state.

70:53–1:02

Your order is confirmed.

"After placing the order, return to the order screen to see its latest status."

Visual cue: Show the order details page and status updates.

81:02–1:15

Order en route.

"When the driver is on the way, watch the 'Order en route' progress bar for live delivery updates."

Visual cue: Highlight the progress bar moving into the 'Order en route' stage and show the map or driver location if available.

91:15–1:20

Enjoy your delivery!

"Order, track, and enjoy."

Visual cue: Show the delivered order screen or Moli's Delivery Fiji branding.

Key takeaways

  • Browse nearby merchants and select a store.
  • Add menu items and review the cart carefully.
  • Confirm delivery details before placing the order.
  • Use the order screen and "Order en route" progress bar to follow delivery status.